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Frequently Asked Questions

Our Customer Care team are happy to help you with your query, but we hope our FAQ's will help you quickly find the answer you're looking for.

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Simply get it touch using the 'Contact Us' button in the bottom corner of the screen or contact us below.

Philip Kingsley Products

You can get in touch with us about our products or your experience on the website us by using the 'Contact Us' button in the bottom-left corner of the page. Alternatively you can email us on or call us on 0207 237 7100.

If you have purchased a Philip Kingsley product through one of our online retailers or authorised stockists, we recommend reaching out to them directly for assistance. We are unable to issue refunds or replacements for products which are not purchased on or

Philip Kingsley Clinic

You can get in touch with our London Clinic team about our services and treatments using the options below. Our opening hours are Monday - Friday 8.30am-6pm and Saturday 8.30am - 5.30pm.